A good description of the desk made it easy to find at Osaka Kansai airport. However, the clerk had a hard time finding my reservation, so that part took longer than expected, but he was super friendly during the whole process. I returned it at a different location (Haneda), which was not a problem at all.

Highly recommended. We landed at Kansai airport and pick up location is right at the entrance with large English signage. Picked up pocket wifi and it was ready to use. The battery lasted almost 12 hours and comes with a charger cable in case. The coverage and speed are excellent. Quite cheap compared to other providers and sim. I was given two days extension free of charge out of courtesy. Very polite helpful personnel at the store

Ich habe mehrere Tours gebucht und brauchte Internet für die Fahrten. Sehr benutzerfreundlich, einfach einschalten und mit dem Natel verbinden - simple as it is. Hinweis: Akku hält nicht den ganzen Tag (wenn das Gerät immer an ist). Ich würde empfehlen entweder das Gerät wenn nicht benötigt auszuschalten oder Aufladegerät mitzunehmen.