We purchased VIP tickets but did not know... However, despite the fact that we had a direct lift to the top floor (as a group), no other advantages. The so called "guide" was useless, no guidance. Try to be there during sunset, so that you benefit from both daytime/nightime view.

Really amazing. But the ticketing was unnecessarily complicated. It said go to the Will Customer Centre on the lower ground floor of the biggest shopping centre in the world. This didn’t exist. You just went to the Burj Khalifa ticket desk. The 148 experience didn’t feel hugely VIP, but it was great to be able to go past all the queues. And an absolute must do if you are in Dubai!

The overall experience was great but some info that was confusing could have really messed up our ability to even use our tickets. The ticket will tell you that you need to exchange your voucher for a ticket in the Dubai Mall but the Burj Khalifa is IN the Dubai Mall AND, the voucher is actually exchanged in the line for the Burj Khalifa. Go straight to the line for the Burj Khalifa and if you have a Sky Pass, do not wait in the long line, go to the front, tell them you have a sky pass, and you will be sent to a different, much shorter (if anyone is in it at all) line. Also, if you happen to be on the 24th or 25th floors when you are exiting, you also do not have to wait in the long line to leave. There is a separate shorter line for Sky pass holders on those floors.