The zoo is fantastic and seeing the pandas was a dream come true. The only issue is that our qr code from get your guide didn't work and the person at the desk advised us that they never work, so perhaps it'd be a good idea for that to be looked at for a more seamless experience.

Arrived at 10:30 and plenty of parking - very small queue to get in. We walked 7.5 miles around the zoo a lot of it up uphill - our 3 year old ran and walked nearby all the way as it flows so well and animals at every corner! They said it was a busy day and yet we didn’t queue anywhere - plenty of loos and places to picnic All animals looked happy and enclosures clean

It’s a nice zoo, friendly staff. It was hard to find the shows. For the penguins, we were there in time, but no one was talking. We’ve been waiting for 20 minutes, nothing. The penguins were lovely though. For the pandas, same, we were in time but no talk. We climbed up where the map showed a place with ice cream, to see there someone talking about the pandas, but no microphone to hear. :( The giraffes were awesome!! The view stunning! Overall, good. There is place for better.