Lynn did an excellent job guiding us through the tour and back to where our next destination would be. She kept our young children entertained and engaged. She answered all sorts of questions along the way and gave us the wonderful history of Niagara Falls.

The tour has is spectacular in terms of location, you can’t get any closer to the falls. It’s a bit misleading that it’s a tour when there isn’t a tour. You walk down the tunnels and see the waterfall. There was a tour on the app but I didn’t get this until after the ‘tour’. Still well worth the visit. Boys 11 and 13 really enjoyed.

The view of the waterfall from the lower platform was already impressive. We were disturbed by the ticket organization on site. There was no separate cash desk for already paid tickets. The barcode of the get-your-guide tickets could not be scanned, we were expected to bring a printed voucher that was sent to us via e-mail. Not up to date - and who has a printer with on vacation? The team leader of the cashier was very unfriendly. She did not know the app that we had booked with, although she has been working on site for 25 years. The audio guide can only be used via additional download from another provider and only on site. All a bit cumbersome.