Very easy exchange for tickets. You just pop by the tickets counter in front of the needle next too the gift shop. The person behind the counter took our booking number and printed our tickets. No issues at all! The needle was fantastic, so much more to do at the top then just look out. You must visit the rotating glass floor, very cool experience. You can also grab a bite of food so you can sit at a table and watch as you rotate. Oh and the glass garden, no words to describe just incredible. Pictures do not do justice for these impressive sculptures. All staff/employees were kind and helpful. Additionally around the immediate area there is tons to do, lots of activities going on.

My friend entirely enjoyed the events. I really enjoyed the Chihuly Gardens - but didn't go up the Space Needle because the wait in line was over an hour. If the Space Needle crew could make the wait much shorter, I would've been inclined to go up the elevator.

Definitely a must do when visiting Seattle! Super cool views from the Space Needle and a nice area to sit & have a drink below in the revolving observation area. The Chihuly Glass Museum was amazing! So, so beautiful.. amazing what creations he has made!